Returns & Exchanges
At Inkjets, we stand behind the quality of our printer supplies with a 100% satisfaction guarantee and a hassle-free return policy. If you are not completely satisfied with your purchase, you can return your items within 365 days for a full refund or replacement.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Securely Package Items
Place the ink or toner cartridges in their original packaging, ensuring they are securely sealed to prevent leaking during transit.
- 3.Apply Shipping Label
Affix the provided prepaid shipping label to the outside of your package, making sure to clearly display the RMA number for faster processing.
- 4.Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method or ship your replacement within 3-5 business days.